Frequently Asked Questions

We like to think of our clients as ‘enterprise partners’, large and small. Focusing on organisations with multi-site operations, we also cater for the needs of individual offices and buildings: our ...

Hotel chains, retail networks, cinemas, education facilities, industrial locations, offices, healthcare sites, sports and events’ stadia and military buildings … our corporate client list is extens...

Our services depend on our clients’ requirements – it’s that simple. We’re highly flexible, and can respond to almost any demand from our clients. From litter collection and hard-floor c...

Our green policy reflects the changing times we live in: we believe in constantly evolving our methods to better protect the planet and best serve our customers. That means we’re always looking for more e...

Jani-King UK operates a blended mix of centralised services and satellite operations (managed by a small number of franchisees). Unlike most franchise networks, our partners in growth – our franchisees...

Our blended model operation is designed to harness the multiple talents of entrepreneurial individuals who work hard to improve quality without compromising costs. Some of our clients operate via their central...

We think there are three key factors that set us apart – our standards, our ethics and our approach.

We invest heavily in raising our own standards all the time, as we’re constantly looking for ways to improve and pass improvements on to our customers. This means analysing every aspect of service down to...

In a business where competition can drive savings ‘at any cost’, we will not sacrifice ethics for quality. For our personnel, this means that we hand-pick teams; train them; encourage their developm...

We’re not sure. Commercially? Publishing a set of misguided facts and figures is one way to deter potential start-ups in a highly profitable business that would represent a competitive threat. Actually? P...

Sadly, some people aren’t ready to make the commitment necessary for a business of our size. We’ve proved that our operating model works. But as you’ll know, if a franchisee or employee in any...

We don’t know – and if we did, the nature of the internet is such that there’s not much we can do about it. As you can imagine, we prefer to take professional relationships forward when they’re serious, not was...

At Jani-King, we take pride in our reputation and believe in promoting transparency. With that in mind, we’re happy to allay concerns about internet chatter – unfortunately there’s not much th...